Terms of Service
TERMS OF SERVICE
Welcome to Essence London. By accessing or using our website and Services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site.
1. OVERVIEW
These Terms apply to all users of the website, including but not limited to browsers, customers, suppliers, merchants, and contributors of content.
By visiting our site and/or purchasing something from us, you are engaging in our “Service” and agree to be bound by these Terms.
2. ONLINE STORE TERMS
By agreeing to these Terms, you confirm that:
-
You are at least the age of majority in your region or have obtained consent from a legal guardian
-
You will not use our products for any illegal or unauthorized purpose
-
You will not transmit any harmful code, viruses, or malicious content
Any violation of these Terms may result in immediate termination of the Service.
3. GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
Content you submit to us (excluding credit card information) may be transferred unencrypted across various networks.
4. PRODUCT INFORMATION
We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all details, availability information, or other content are error-free.
All descriptions and prices are subject to change at any time without notice and at our sole discretion.
5. PRICING & CHANGES
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.
6. BILLING & ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
We reserve the right to refuse any order.
At our sole discretion, we may limit or cancel quantities purchased per person, household, or order.
7. SHIPPING & DELIVERY
For detailed information regarding processing and delivery times, please refer to our Shipping Policy.
8. RETURNS & REFUNDS
Our Return & Refund Policy applies to all purchases made from Essence London.
By purchasing from us, you agree to the terms of that policy, including conditions, exceptions, and refund timelines.
9. THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links that we do not own or control.
We are not responsible for the accuracy or content of such third-party materials.
You acknowledge that use of third-party tools is entirely at your own risk.
10. USER REVIEWS & FEEDBACK
Any feedback, comments, or submissions sent to us may be used without restriction for marketing or service improvement purposes.
You agree that we are not obligated to:
-
Keep feedback confidential
-
Provide compensation
-
Respond to feedback
11. ERRORS, INACCURACIES & OMISSIONS
Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors at any time without prior notice.
12. PROHIBITED USE
You must not use the website or its content:
-
For any unlawful purpose
-
To solicit others to perform or participate in unlawful acts
-
To violate any international, national, or local regulations
-
To infringe intellectual property rights
-
To harass, abuse, insult, harm, defame, slander, or discriminate
-
To submit false or misleading information
-
To upload viruses or malicious code
-
To interfere with or bypass security features of the Service or the internet
We reserve the right to terminate your use of the Service for violating any prohibited uses.
13. DISCLAIMER & LIMITATION OF LIABILITY
We do not guarantee that use of the Service will be uninterrupted, timely, secure, or error-free.
You agree that use of the Service is at your sole risk.
In no event shall Essence London, its owners, employees, or partners be liable for any direct, indirect, or consequential damages arising from the use of the website or products.
14. INDEMNIFICATION
You agree to indemnify and hold Essence London, its directors, employees, and partners harmless from any third-party claims arising from your breach of these Terms or violation of any law or third-party rights.
15. GOVERNING LAW
These Terms and any separate agreements through which we provide Services shall be governed by and interpreted in accordance with the laws of the United Kingdom.
16. CHANGES TO TERMS
We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website.
It is your responsibility to review this page periodically for changes.
17. CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at: